Shipping Information

Postage and Shipping Costs

Shipping costs for deliveries within The United Kingdom:

Delivery is free for orders of £50.00. For orders below £50.00, we will charge a flat shipping rate of £10.00 for postage and packing. Shipping time will take 3-5 working days.

 

Shipping costs for deliveries to other countries:

If you order from Ireland or countries within the EU we will charge £5.00 for orders of £50.00 and more. For orders below £50.00, we will charge a shipping rate of £10.00 for postage and packing. If you order from Norway we will charge a flat shipping rate of £10.00 for postage and packing (regardless the order value). 

 

Important note: Proper customs clearance in case of return shipment rests on the customer!

 

Returns

Have you ordered the wrong size?

The shoes do not fit?

No problem!

 

Please contact us via email (info@shoebrandstore.co.uk) if you want to return articles from the UK or any other country.

If you live in the UK we will send you a prepaid postage return label via email which you only need to print and stick on the parcel. Please bring the package to a post office (Parcel Force). It will be sent to us free of charge. (The return address is also given on this address label.) We ask for your understanding that any other way of returning the goods cannot be refunded.

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